Service
K.Walter’s electroplating systems and process technology are precisely adapted to the requirements of the customer’s on-site gravure form manufacturing needs.
A consistent, customer-oriented focus is central to us. We offer individual maintenance programs plus tailor-made courses and training designed to eliminate problems in advance. And if something does not work out as initially planned, we efficiently and competently find the right solution.
Contact our Customer Service and Process Engineering departments quickly and directly at:
Tel.: +49 89 78596-0
Fax: +49 89 78596-111
Email: customer.service@kwalter.de
Customer service:
We provide individual advice and are your one-stop shop for consumables, spare parts, course-scheduling and timing of equipment maintenance.
Process engineering:
We support you in regard to any questions you may have about processes and products, offer technical process-support, courses and training, and come to your site should you need assistance.
Michael Fuerholzer
Vice President Customer Service
Processses & Galvanics
Phone +49 89 78596-167
Email: m.fuerholzer@kwalter.de
Technical Support
Robert Fasan
Service Technician Coordinator
Phone +49 89 78596-222
Email: t.service@kwalter.de
Spare parts and consumables
Nathalie Sarembe
Global
Phone +49 89 78596-223
Email: customer.service@kwalter.de
Tom Dittmann
Service Technician Coordinator
Phone +49 89 78596-146
Email: t.service@kwalter.de
Maggy Haentsch
Middle East/Asia
Phone +49 89 78596-163
Email: c.service@kwalter.de
Ingolf Trantzschel
Software
Phone +49 89 78596-214
Email: i.trantzschel@kwalter.de
Daniela Ambrosius
Europe/Asia/Africa
Phone +49 89 78596-224
Email: customer.service@kwalter.de
Ernst Bielmeier
Europe/Japan
Phone +49 89 78596-139
Email: customer.service@kwalter.de