Service

K.Walter’s electroplating systems and process technology are precisely adapted to the requirements of the customer’s on-site gravure form manufacturing needs.
A consistent, customer-oriented focus is central to us. We offer individual maintenance programs plus tailor-made courses and training designed to eliminate problems in advance. And if something does not work out as initially planned, we efficiently and competently find the right solution.

Contact our Customer Service and Process Engineering departments quickly and directly at:

 

Tel.: +49 89 78596-0

Fax: +49 89 78596-111

E-Mail: customer.service@kwalter.de

Customer service:

We provide individual advice and are your one-stop shop for consumables, spare parts, course-scheduling and timing of equipment maintenance.

 

Process engineering:

We support you in regard to any questions you may have about processes and products, offer technical process-support, courses and training, and come to your site should you need assistance.

Michael Fuerholzer

Vice President Customer Service

 

Processses & Galvanics

Phone +49 89 78596-167

m.fuerholzer@kwalter.de

Technical Support

Robert Fasan

Service Technician Coordinator

Phone +49 89 78596-222

t.service@kwalter.de

Spare parts and consumables

Nathalie Sarembe

Europe/Asia/Africa

Phone +49 89 78596-223

customer.service@kwalter.de

Tom Dittmann

Service Technician Coordinator

Phone +49 89 78596-146

t.service@kwalter.de

Maggy Haentsch

Middle East/Asia

Phone +49 89 78596-163

c.service@kwalter.de

Ingolf Trantzschel

Software

Phone +49 89 78596-214

i.trantzschel@kwalter.de

Daniela Ambrosius

Europe/Asia

Phone +49 89 78596-224

customer.service@kwalter.de

Ernst Bielmeier

Germany

Phone +49 89 78596-139

customer.service@kwalter.de

Ana Kologranic

Central & South America

Phone +49 89 78596-279

c.service@kwalter.de